Terms of use

These terms govern the use of the 4tech-agency.com website. By using the website, you agree to them. If you do not agree to them, do not use the website.

Provider information

The 4tech-agency.com website is operated by:

• Spletne storitve, Aljaž Polh s.p. (trademark 4tech)
• Slavina 54A, 6258 Prestranek, Slovenia
• Company registration no.: 9333118000
• Tax no.: 32920121 (not registered for VAT under Article 94(1) of the Value Added Tax Act, ZDDV-1)
• Date of entry in the Slovenian Business Register (Poslovni register Slovenije): March 1, 2023
• Email: info@4tech-agency.com
• Phone: +386 41 221 265

This information is published in accordance with the Electronic Commerce Market Act (Zakon o elektronskem poslovanju na trgu, ZEPT).

What this website is and what it is not

The content of the website is for information purposes. Descriptions of services, stated timelines, technologies and project examples are not a binding offer. Only a written quote that we prepare for a specific project and that the client confirms is binding.

Prices and scope of work are set in the quote for each project. Statements about fixed prices on the website describe the way we work (we agree on the price in advance and do not change it during the project), not a predetermined amount for all projects.

The exception is the technical on-site SEO and GEO audit of a website (hereinafter: the audit). It is offered on the website at a published price and with a defined scope, so the special rules in the Audit order section below apply to it. An order placed through the form on the website is binding.

Ordering the technical SEO and GEO audit

Subject and price

The subject is a technical review of one website within the scope we state in the report: accessibility of content for search engines and AI tools, settings for indexing, redirects and preferred page versions, titles, descriptions, links, images and structure of the checked subpages, structured data about the business, services and products, a comparison of the content before and after additional loading in the browser, performance measurements of selected subpages, and documented tests of AI tool answers to selected questions. For smaller websites we check the public subpages we discover; for larger ones, a sample by page type that we agree on before we start. You receive the report by email as a PDF, with lists attached as CSV where needed. Individual instructions, new code, new copy and implementation of fixes are not part of the order.

The price is €199.00. We are not registered for VAT (Article 94(1) of ZDDV-1), so no VAT is charged and this is the final price. There are no delivery costs, because delivery is electronic. The price includes the review and the report.

How the contract is formed

You place the order through the form on the Technical SEO and GEO audit page. The submit button is labeled with text stating that the order implies an obligation to pay. Immediately after submission we send an order confirmation to the email address you entered. It serves as confirmation on a durable medium and contains all the information in this section and the withdrawal form. The contract is concluded with our confirmation of the order.

We reserve the right not to accept an order, for example if there is no website at the stated domain, if it is not publicly accessible or if it is protected by a login for the review. In that case we will notify you and refund in full any payment already received.

Payment

Immediately after you submit the order, we send a confirmation to the email address you entered, with a pro forma invoice attached. The pro forma invoice is valid for 14 days from issue. Payment is made by bank transfer to our business account; we do not accept payment cards and do not collect or store payment method data. After the service is performed, we issue an invoice. If you do not receive the pro forma invoice because of a technical error, we will issue it manually no later than the next business day.

Delivery time

We produce the report within three to five business days from the start of performance. We start once the payment is recorded. For a consumer, we start after the withdrawal period expires, unless the consumer expressly requests an immediate start (see below); such a request can be made by replying to the confirmation email. For larger websites we agree on the scope and deadline in advance and confirm them in writing. If we are unable to meet the deadline, we will notify you as soon as we find out and agree on a new deadline or refund your payment.

What we need from you

Nothing except a working, publicly accessible domain. We carry out the audit from the outside, from publicly accessible code; we do not need passwords, access to the admin interface or to analytics. If you voluntarily give us access to Google Search Console, the report states what was derived from it.

What the report is and what it does not promise

The report is an expert assessment of the state of the website at the time of the review, with findings documented by evidence (page URL, setting, server response or data entry). Results of AI tool tests apply to the questions, tools and time of the check used. We do not guarantee search engine rankings, mentions in AI tool answers, traffic volume or revenue, because these do not depend on us alone: they depend on whether the fixes are implemented, on competitors and on algorithms we do not control. Anyone who guarantees such things is guaranteeing something they do not control.

The finished report is yours. You may use it without restriction, including by implementing the fixes yourself or with another provider.

Consumer’s right to withdraw from the contract

If you conclude the contract as a consumer, that is, as a natural person who does not order the service for the purposes of their business activity, you have the right to withdraw from the contract within 14 days of its conclusion without giving any reason.

To exercise this right, inform us of your decision by an unambiguous statement: by email to info@4tech-agency.com or by post to Spletne storitve, Aljaž Polh s.p., Slavina 54A, 6258 Prestranek, Slovenia. You may use the form below, but this is not mandatory. The deadline is met if you send the notice before the 14 days expire.

If you have expressly requested that we start performance before this period expires (for example by replying “Start now” to the confirmation email, which informs you of the consequence), two consequences apply:

• if you withdraw when the work is already in progress, you pay us a proportionate part of the price according to the extent of the work performed up to that point;
• once the service has been fully performed, that is, once the report has been delivered to you, the right of withdrawal expires.

If you have not requested an immediate start, we begin performance only after the 14 days expire, and your right of withdrawal is not restricted during that time.

In the event of withdrawal, we will refund all payments received, reduced by any proportionate part under the previous paragraph, no later than 14 days after receiving your notice, using the same means of payment you used, unless we expressly agree otherwise. The refund will not cost you anything.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

To: Spletne storitve, Aljaž Polh s.p., Slavina 54A, 6258 Prestranek, Slovenia, info@4tech-agency.com

I, the undersigned, hereby give notice that I withdraw from the contract for the following service: technical SEO and GEO audit of a website.

Website (domain): ______________________

Order date: ______________________

Consumer’s first and last name: ______________________

Consumer’s address: ______________________

Date: ______________________

Signature (only if the form is sent on paper): ______________________

Defects and complaints

If you believe the service performed is not as agreed, let us know at info@4tech-agency.com. We will reply to your notice no later than eight days after receiving it. If the defect is on our side, we will remedy it at no extra charge; if it cannot be remedied, we will agree on a price reduction or a refund.

Intellectual property

All content of the website (texts, design, the source code of the theme and the website, graphics and the arrangement of elements) is the copyrighted work of the provider or is used with the permission of the rights holder. It is protected under the Copyright and Related Rights Act (Zakon o avtorski in sorodnih pravicah).

You may read, print or save the content of the website for your own non-commercial use. Without our written permission it may not be copied, published, reproduced, adapted or used for commercial purposes, including use for teaching or training machine learning models.

Work and clients’ trademarks

The names, logos and screenshots of projects in the Work section are the property of the respective clients and are shown as proof of work performed. Their publication does not mean that the client endorses or recommends our further services, nor does it give us any rights to their trademarks.

Limitation of liability

We make every effort to keep the published content accurate and up to date, but we cannot guarantee that all information is complete and error-free at all times. The content of blog posts and guides, including articles on regulations such as EPREL, is general information and is not a substitute for legal, tax or accounting advice. Consult an appropriate professional before making a decision.

We are not liable for damage arising from the use of or inability to use the website, except for damage caused intentionally or through gross negligence. This limitation does not affect the rights a consumer has under mandatory regulations.

Links to other websites

The website contains links to the websites of clients and other third parties. We have no control over their content and are not responsible for it. Those websites are subject to their own terms and privacy policies.

Availability

We make every effort to keep the website available, but we do not guarantee uninterrupted operation. We may temporarily restrict access at any time and without prior notice for maintenance, updates or technical reasons, and we may also change or remove individual content.

Personal data protection

How we handle personal data is described in the Privacy policy, which forms an integral part of these terms.

Changes to the terms

We may change these terms when changes to our services or legislation require it. The version currently in force is always published on this page, so check it before using the website.

Governing law and dispute resolution

These terms are interpreted and applied in accordance with the law of the Republic of Slovenia, excluding its conflict-of-law rules.

We aim to resolve any disagreements amicably; write to us at info@4tech-agency.com. If an agreement cannot be reached, the court in the Republic of Slovenia with subject-matter and territorial jurisdiction is competent to resolve the dispute.

In accordance with the Out-of-Court Settlement of Consumer Disputes Act (Zakon o izvensodnem reševanju potrošniških sporov, ZIsRPS), we do not recognize any out-of-court consumer dispute resolution provider as competent to resolve a consumer dispute.

Last updated: September 10, 2026.